Amazon.in doubles its specialized network for Large Appliances and Furniture
Hyderabad, March 19, 2018: Amazon.in announced today that it has invested in 6 more specialized Fulfilment Centres (FCs) in Coimbatore, Pune, Lucknow, Gurgaon, Mumbai and Bhopal and 25 additional Delivery Stations exclusively for the fulfillment of Large Appliances and Furniture. With this launch, Amazon.in, now has a specialised network of 15 FCs spread over 1.3 million square feet with 5 million cubic feet of storage space and 60 delivery stations exclusively to cater to customer needs in over 400 cities.
Given thesummer season, customer demand for large appliances especially refrigerators,air conditioners, air coolers and washing machines has increased multifold. Tocater to growing customer needs, Amazon.in has also expanded its existingstorage capacity in Bengaluru, Hyderabad, Kolkata, Ludhiana and Ahmedabad. Amazon.inhas over 5000 products across brands in the Large Appliances categoryconsisting of Air Conditioners, Air Coolers, Refrigerators, Washing Machines& TVs and over 1mn products covering the entire Home Furniture rangeincluding products for Bedroom, Living room, Dining room, Kitchen, Home office& Hallway.
Expansion ofthis specialized fulfilment network will ensure faster delivery to customersacross more than 6,500 pin codes in the country, with customers in 30cities now being able to avail next day delivery services forthese categories. In addition, Amazon.in enables installation services across200 cities on appliances from leading brands such as LG, BPL, Whirlpool, Bosch,Haier to name a few. Customers can schedule the installation at aconvenient time slot during the purchase itself and keep track. For thefurniture category, Amazon offers scheduled delivery and installationexperience across 45 cities.
Commentingon the announcement, Akhil Saxena, Vice President, India CustomerFulfilment, Amazon India said, “At Amazon, we have been consistentlyinvesting in our infrastructure and delivery network, to provide a superiorexperience to both – customers and sellers. Our investments in this specialisednetwork will allow us to come closer to customers and offer faster delivery oflarge appliances and furniture. We have doubled our storage space, deliverystation network and cities we deliver to in just this one year to support thegrowth of these categories. With a total of 62 fulfilment centres having astorage capacity of 18.5 million cubic feet, we continue to have the largestfulfilment infrastructure in the industry.”
SuchitSubhas, Category Leader- Appliances, Amazon India said, “Our investmentsin infrastructure, installation services and sound finance options have led tochanges in customer behavior and adoption of online shopping for Largeappliances and Furniture. Customers can find a wide selection on Amazon.in,each with detailed product descriptions, virtual guides and a toll freehelpline for a seamless experience. With this infrastructure addition we wantto extend scheduled and next day delivery to more customers. We continue to berelentlessly focused on providing a superior experience for customers buyingproducts in these categories.”
Largeappliances are one of the fastest growing categories on Amazon.in. Strategicpartnerships with top brands like LG, Haier, Samsung, Whirlpool, BPL and IFBhelp Amazon.in offer a range of close to 200 exclusive products across productlines including TVs, washing machines, ACs and microwaves.
Infurniture, Amazon.in offers more than 1mn products covering the entireHome Furniture range including products for Bedroom, Living room, Dining room,Kitchen, Home office & Hallway. Amazon also has partnerships with majorbrands in the country like @home, Nilkamal, Laz-y-Boy, Hometown, Spacewood,Kurl-on as well as key regional players like Wake-fit, Royal Oak & Forzzaand has close to 500 exclusive furniture products across all room types.
Amazon Indiaoffers the largest storage infrastructure for sellers in the e-commerceindustry across India with 62 Fulfilment Centres in 13 states with close to18.5 million cubic feet of storage space. 15 of these are a specialized networkthat was recently announced to support the rapid growth of the Amazon Nowbusiness. And 15 FCs are part of another specialized network exclusively forlarge appliances and furniture. Amazon.in now has more than 200 of its owndelivery stations in the country, with 60 of them being dedicated to processfaster deliveries from the large appliance and furniture category.
Leveragingits fulfilment centers with state-of-the-art infrastructure, Amazon provides adelightful customer experience through its program - Fulfilment By Amazon(FBA). When using FBA, sellers across India send their products to Amazon’s FCsand once an order is placed, Amazon picks, packs, and ships the order to thecustomer, provides customer service and manages returns on behalf of thesellers. Orders fulfilled by Amazon are eligible for Cash on Delivery,Guaranteed Next-Day, Same Day, Release Day, Morning delivery and Sunday delivery.Sellers always have the flexibility to choose the number of products they wantto have fulfilled by Amazon and scale according to their business requirements.
Allcustomers on www.amazon.in andthe Amazon mobile shopping app have an easy and convenient access to over 160million products across hundreds of categories. They benefit from a safe andsecure ordering experience, convenient electronic payments, Cash on Delivery,Amazon’s 24x7-customer service support, and a globally recognized andcomprehensive 100% purchase protection provided by Amazon’s A-to-Z Guarantee.