A.S. Watson Selects UST Global as one of its Development Partners for New-Age Digital Solutions

Trivandrum, India – December 15, 2017 – A.S. Watson, world’s largest international health and beauty retailer, has selected UST Global, a leading digital technology services company, as one of its technology partners for new-age digital solutions for the company. The key technology focus areas would be AI (Artificial Intelligence), Machine Learning and Automation. A.S. Watson Group, through digital transformation is looking to build on their solid retail foundation to fuel further growth through a smarter and more efficient organization.

Malina Ngai, Group Chief Operating Officer of A.S. Watson, explained why the company introduces the partnershipapproach. “We believe every technology partner whom we have chosen to work withis more than just a vendor. Traditional client-vendor relationship isshort-term, lack of transparency and continuity. The Partnership Programme isdesigned to transform the short term contractual relationship to a longer termstrategic relationship to create a win-win for both parties. The appointment ofour first batch of worldwide Tech Partners shows our determination toaccelerate our digital transformation, enabling A.S. Watson Group to build onour solid retail foundation to fuel further growth through a smarter and moreefficient organisation. Our purpose of putting customer first and putting asmile on their faces continues. We recognize that our customers are changingrapidly and technology has become an ever more critical ingredient to deliverour purpose.”


Alexander Varghese, Chief Administrative Officer, UST Global, said “At UST Global, we are the forefront ofinnovation and are focused on bringing cutting-edge technologies for our largeglobal customers. We are excited to work with A.S. Watson and thank them forhaving us onboard.” Gilroy Mathew, Head- APAC, UST Global, said, “Working with A.S. Watson will trulyreinforce our position in the APAC region and in Hong Kong as a geo. We aredetermined to solve business problems of our customers, and look forward totransforming A.S. Watson’s business to a next level with innovations around AI,Machine Learning and Automation.”


Pablo Tachil, Director – Digital, UST Global, said, “We have theprivilege of being a part of the digital transformation journey at A.S. Watson,including ongoing cutting-edge initiatives using Artificial Intelligence andMachine learning at the core of the solutions being jointly developed.” 

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