Customers can now get ICICI Bank FASTag on Google Pay

Mumbai, December 28, 2020: ICICI Bank today announced its collaboration with Google for issuance of FASTag through Google Pay. This enables Google Pay users to order, track and even recharge ICICI Bank FASTag conveniently and completely digitally on the payments platform itself. This initiative comes amidst the COVID-19 pandemic and ensures safety of the applicants, as they don’t have to visit merchants or toll locations to buy a FASTag. With this, ICICI Bank becomes the first bank to join hands with Google Pay for issuance of FASTag.

FASTag is a brand name owned by Indian Highways Management Company Ltd. (IHMCL), which carries out electronic tolling and other ancillary projects of National Highway Authorities of India (NHAI). National Payments Corporation of India (NPCI), IHMCL and NHAI are functioning to make state and national highway toll payments completely digital.

The collaboration of ICICI Bank with Google Pay will further strengthen digital payments for FASTag. ICICI Bank has recently integrated FASTag at Mumbai toll plazas and parking zone at GMR Hyderabad International Airport, in an endeavour to promote the adoption of a safe, contactless, hassle-free transaction experience for commuters, and expand the usage and acceptance of FASTag. The Bank was the first to launch the innovative service of FASTag nationally, on the Mumbai – Vadodara corridor, way back in 2013.

Speaking on the collaboration, Mr. Sudipta Roy, Head- Unsecured Assets, ICICI Bank said, “With the increased adoption of digital payments in all walks of life, we believe that this collaboration with Google will help Google Pay users to apply for a new FASTag and get it delivered free of cost at their doorstep. The association gains prominence during the widespread pandemic as this allows any Google Pay user to order and receive FASTag in a seamless and contact-less manner. With this, ICICI Bank has achieved another feat in the FASTag ecosystem. We believe that this initiative will go a long way in increasing adoption of FASTag for toll payments.”

Mr. Sajith Sivanandan, Business Head, Google Pay said, “NETC FASTag is an important milestone in bringing the efficiencies of digital payments into transit and making interstate travel frictionless. We are very pleased to be joining hands with ICICI Bank to extend the facility of NETC FASTag purchase to millions of users across India through Google Pay. This is a great example of an entire ecosystem working in concert to bring ease and convenience to the lives of users in a very tangible way.”

Ms. Praveena Rai, COO, NPCI said, “We are pleased to associate with Google Pay and ICICI Bank to increase the adoption of NETC FASTag and facilitate its doorstep delivery to the customers. We believe this initiative will provide vast reach and enable vehicle owners to avail it at the comfort of their homes – eliminating the need for visiting a kiosk or the bank amid pandemic. With this collaboration, consumers will have an added benefit of being able to recharge their FASTag seamlessly and conveniently via UPI on Google Pay. With robust acceptance infrastructure and interoperability we are witnessing a transformation of urban mobility systems as commuters are widely accepting NETC FASTag to undertake seamless, contactless and stress free toll transactions and enjoy a smooth ride.”

Below are the quick steps to avail FASTag from Google Pay:

Open Google Pay and click on ‘ICICI Bank FASTag’ under ‘Businesses’

Click on ‘Buy new FASTag’

Enter your PAN, RC copy, vehicle number and address details

Verify mobile number through OTP

Proceed for payment. Order gets placed once the payment is done. 

ICICI Bank customers can also avail FASTag using the Bank’s digital channels of banking including internet banking, iMobile app, InstaBIZ app, Pockets app or by visiting their nearest bank branch. The tag can be reloaded with funds seamlessly online using the Bank’s internet banking, UPI and NEFT platforms. Commuters who are not the customers of ICICI Bank can purchase FASTag using the Pockets app or by simply visiting 

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