ExxonMobil partners with Crossroads for their doorstep
28 May, 2018 , India – ExxonMobil Lubricants Pvt Ltd. has partnered with Cross Roads India Assistance Pvt. Ltd. as the official and exclusive lubricant partner for their door step service offering (periodic maintenance service, PMS). ‘Mobil Service on Wheels by Crossroads’ will cater to passenger car owners across various segments in the Delhi NCR region. The purpose of this program is to provide value for money, reliable and convenient PMS to vehicle owners at their door step.
Speaking onthe partnership, Deepankar Banerjee, Chief Executive Officer (CEO) ofExxonMobil’s lubricants business in India, said, “Whether on the racetrack or your daily commute to work, you can trust our engine oils to deliver –exceptionally and efficiently. With this association, ExxonMobil takes one morestep to reach out to consumers and give them an opportunity to experience itssuperior quality and performance. Partnering with Crossroads- a known name inproviding various automobile services in the market for over 15 years, willenable us to provide quality service to customers at the convenience of theirdoorstep.”
This serviceis priced starting at Rs. 2499/- and varies depending on the customers’ car andengine type. Customers can book this service with an online payment optionthrough their phone, mobile application or via the portal by registering andselecting a slot of their choice, along with the frequency of the servicerequired.
KapilMittal, Director of Market Development – India for ExxonMobil Lubricants Pvt.Ltd said, “Ourassociation with Crossroads gives us the opportunity to offer the best in carmaintenance service at the customers’ doorstep. Car owners can choose from ourrange of premium quality lubricants that come with an ‘ExxonMobil promise ofperformance and superior quality’ which our customers across the world continueto enjoy.”
Be itperiodic maintenance, oil change, car cleaning, or even tyres and batterychecks, this service program has a complete 20 point check list that ensuresthat your car is always in its best shape. Crossroads also provides 24*7service at convenience of its users to resolve and redressal of all clientneeds, including regular reminders for service and auto alerts. The servicealso extends a choice to the customers to take the car to the service station. ‘Mobil Service on Wheels byCrossroads’ also gives customers a chance to win exciting gifts through theirrewards program each time they use the service.
HarrishLackheraa, Founder & CEO, Crossroads, said, “We are delighted to partner withExxonMobil, a world leader in automotive lubricant technology for our door stepservice. Today, more than ever, consumers are dedicated to ensure they getvalue for their money. Car owners expect their cars to last longer and henceopt for timely maintenance of their vehicles. This move not only assures theircar of extended life but is also crucial for the safety of the passengers. Theexpert training provided to our delivery team will be utilized to ensurequality, safety & peace of mind of our rapidly expanding user base. We areconfident that, with its unique service proposition, Crossroads will be able toestablish itself as the platform of choice for both leading corporates andindividual customers.”