Genpact Named Leader in Supply Chain Management by Everest Group

NEW YORK, October 23, 2017 – Everest Group, a leading industry analyst firm, has named Genpact (NYSE: G), a global professional services firm focused on delivering digital transformation, as a leader in supply chain management. The Everest Group’s 2017 Supply Chain Management Service Provider Landscape with PEAK Matrix™ Assessment evaluates 11 service providers, and ranks Genpact as one of only three leaders. The report cites Genpact as best in class for its supply chain management delivery footprint and overall market success, which reflects the company’s ongoing strategy to drive digitally-led innovation and digitally-enabled operations to deliver end-to-end transformation in supply chain operations. Everest Group also highlights Genpact’s robust capabilities in lead and quote management, order management and fulfilment, logistics and inventory management, and master data management.

“Genpact’s LeanDigital approach has led to a significant increase in strategy and designengagements, and the company also has invested heavily in both domain andtechnology capabilities,” said Katrina Menzigian, vice president,Everest Group. “As a result, clients can achieve moretransformative results from their supply chain management operations.”

Supply chain complexity creates challenges. As supply chainsbecome increasingly complex, agility and responsiveness are key differentiatorsthat can influence cost structure, working capital, customer retention, andoverall profits. Even with improvements that leverage advanced technology andlarge amounts of data, many companies remain hindered by suboptimal supplychain performance, limiting the ability to drive true value from theiroperations.


Transformation for enterprise-wide impact

Genpact’s artificialintelligence (AI)-based Genpact Cora platform, which powers many of its supplychain products and services, helps clients achieve greater business impact. Forexample, a major global consumer electronics company transformed its supplychain operations to help create a competitive advantage. Genpact’s businessplanning solution, along with its advanced visualization and forecastingcapabilities, improved the client’s forecasting accuracy by more than 30percent and productivity by more than 20 percent. Genpact helped the companyincrease agility that drove faster, better informed business decisions. As aresult, greater visibility across the entire supply chain, improved inventorymanagement, and collaboration throughout the company delivered significantlymore enterprise-wide strategic value.


Genpact continues toinvest in its capabilities to help clients with end-to-end supply chain transformation.For example, its new supply chain center of excellence in Chicago specializesin consumer packaged goods, and enhances Genpact’s AI, robotics processautomation, analytics, and consulting capabilities specifically targeted tosupply chain operations.


“Everest Group’sranking underscores the impact of partnering with our clients to reimaginetheir supply chains, leveraging Genpact’s distinctive capabilities in targetoperating model design and digitally-driven process transformation,” said Shantanu Ghosh, senior vice presidentand business leader, CFO and Transformation Services, Genpact. “Wedeliverat scale through our global centers of excellence in areas such as planning,order management, and master data management. We also are persistent in ourinvestments in domain expertise, advanced analytics capabilities, designthinking, and our Genpact Cora platform. As result, we can deliver hundreds ofmillions of dollars of business impact in areas like inventory and workingcapital optimization, customer satisfaction, and growth – providing more valuein addition to significant cost-to-serve savings.” 

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