Nissan India launches 8th edition of ‘Happy with Nissan’ Campaign to delight customers
Guwahati: Nissan India has announced the launch of its 8th edition of ‘Happy with Nissan’customer service campaign between 18-28 January across all Nissan and Datsun outlets.
At thelaunch of the campaign, Jerome Saigot, managing director, Nissan MotorIndia Pvt. Ltd. said, “Quality of service and customer satisfactionare our top priority. In line with our customer-centric approach, we are alwayslooking for innovative solutions to make a difference to our value seekingcustomers. The 8th edition of ’Happy with Nissan’ is atestimony of the success of our initiative and commitment, and we look forwardto celebrating it with our customers.”
The ‘Happywith Nissan’campaign includes a 60-point free vehicle check-up, free top wash,attractive discounts on accessories, upto 20% discount on labour charges, 50%discount on Insurance Renewaland assured gifts. During this period, there willbe customer-focused communication to educate consumers about the benefits ofauthorised Nissan and Datsun service centres and the use of Nissan genuinespare parts, oils and accessories. Since the start of the campaign in 2014,Nissan has successfully serviced 80,000 customers through this initiative.
SanjeevAgarwal, Vice President–After sales, Nissan Motor India Pvt. Ltd. said,”‘Happy with Nissan’aims to provide a delightful ownership experience to our customer across India.Over the years, it has become a robust feedback mechanism for us wherein wetake inputs from our customers and try to incorporate them in our futureproducts and services.”
In therecent J.D Power 2017 India Customer Service Index (CSI) Study, Nissan and Datsun havebeen ranked among top 6 auto companies in India for customersatisfaction.