Ola and ICICI Bank Sign MoU to Bring Innovative Solutions to Customers and Driver Partners

Bangalore 9th January, 2018: Ola, India’s most popular mobility platform, and ICICI Bank, the country's largest private sector bank by consolidated assets, signed a Memorandum of Understanding (MoU) to bring forth a range of integrated offers to their customers and driver-partners. Through this alliance, two of India’s most popular and trusted brands will bring together their respective technology platforms to offer the following facilities:

  • Ola booking facility on ICICI Bank’s mobile banking platforms: It will enable ICICI Bank customers to seamlessly book an Ola and pay the fare by using the bank’s mobile banking applications; ‘iMobile’ and ‘Pockets’.
  • Access to instant small ticket digital credit: The facility will help Ola customers to get small ticket digital credit instantaneously from ICICI Bank, on the Ola Platform. The digital credit will be available on the basis of a real-time credit assessment algorithm created by the bank. It is based on an intelligent combination of financial and digital behaviour patterns like ride frequency and amount among others. The bank will instantly ascertain the creditworthiness of a customer and extend digital credit within a few seconds. The entire process will be completely digital, without requiring any paperwork.
  • Enable digital payments to driver partners: ICICI Bank will offer a ‘Pay Direct’ card for Ola’s driver partners. With this, Ola’s auto and cab driver partners will be able to get their daily earnings directly into their ‘Pay Direct’ card accounts. Additionally, driver partners can also swipe this card at merchant outlets for their purchases.
  • Co-branded credit card: ICICI Bank will launch a new co-branded credit card in association with Ola. With this card, customers will benefit from several exclusive offers such as cashbacks and accelerated reward points. 

BhavishAggarwal, Co-Founder and CEO of Ola, said, “Mobility and banking, both play a keyrole in fostering inclusive growth and creating lasting development benefits.This alliance will provide increased convenience to customers on both theplatforms, as well as hundreds of thousands of driver partners. From APIintegration, to launching new products and solutions tailored to suit our commonpool of millions of customers, the two brands will capitalise on each other’sstrengths to deliver superior experience and enable smart, sustainable andinclusive mobility for India.” 

AnupBagchi, Executive Director, ICICI Bank said, “ICICI Bank has always pioneered in bringingin digital innovations and provide world-class banking experience to itscustomers. Keeping this in view, we are delighted to partner with Ola tointroduce a range of new integrated offerings that will deliver unparalleled conveniencefor customers as well as Ola’s driver partners. These new propositions willhelp Ola driver partners to manage their finances in a better way, while alsoenable Ola customers to get easy access to instant credit in a simple andsecured manner. Furthermore, ICICI Bank customers will get the dual benefit ofbooking a cab and making payments directly through their ‘iMobile’and ‘Pockets’ application. This new partnership resonates our effort ofbringing in path breaking solutions, making mobility in banking simpler thanever before. We will continue the model of co-creating to deliver innovativeproducts and services to our customers.” 


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