PAYBACK India Announces Appointment of new CEO
3 August, New Delhi: PAYBACK India, today announced the appointment of Gautam Kaushik as the new Chief Executive Officer (CEO) to further its journey as a growth-oriented and consumer-centric coalition loyalty program in India.
In his capacity as the new CEO, Gautam Kaushik will bespearheading the India operations and will be leading all the critical businessareas including Strategic Business Planning and Development, Partner Management& Acquisitions and Customer Engagement. He aims to take PAYBACK to the nextlevel with expansion across new service categories and customer segments. Hisprimary focus would be towards driving engagement through new touch points andcreating transformational customer experiences. Prior to joining PAYBACK,Gautam was working with American Express (AMEX) as Vice President (VP) andChief Financial Officer (CFO), wherein he drove several potential acquisitionsand strategic partnerships impacting critical business growth for AMEX inIndia.
Commenting on the appointment Mr. Gautam Kaushik, CEOPAYBACK said, “It gives me immense pride in taking up this new responsibilityat a time when the loyalty industry is at an inflection point with digitizationplaying a disruptive role in influencing business dynamics and consumerengagement. I am truly excited and at the same time committed to formulatingnew and diverse ideas that will lead to fulfilling the business objectives ofour partners and create delightful experiences for our members.”