RENAULT TO ORGANIZE SUMMER CAMP ACROSS INDIA
Together with a comprehensive car check, several customer engagement activitiesplanned to make it an exciting experiencealong with special offers on parts and accessories
Hyderabad, April13, 2018:Continuingits commitment to enhance customer satisfaction with a superlative brandownership experience, Renault, the Number One European automotive brand inIndia, announced the commencement ofa nation wide after-sales serviceinitiative, ‘Renault Summer Camp’. In order to strengthen thebonding with the customers as well as sustain their loyalty, the service campwill be conducted across all Renault Service facilities across India from April16- April 22, 2018.
The primaryobjective of organizing the service camp is to ensure optimal performance ofthe cars.Trained and well-qualified service technicians would be dedicated toprovide utmost care and expert attention that is needed for the vehicles.TheRenault Summer camp will offer a comprehensive car check-up including free cartop wash for Renault owners as per the guidelines stipulated by Renault Indiaenabling a detailed examination of all key functions of the car. Suchperiodical checks ensure necessary actions for enhanced performance of thevehicle and provide customers a rewarding ownership experience.
As part ofthe Renault Summer Camp, Renault India customers can also avail upto50% discount on select Accessories, 15% attractive discount offers onselect spare parts, labour charges and other value added services. RenaultIndia will also provide 10% discount on ‘Renault Secure’, which coversExtended Warranty and Road Side Assistance. In addition, there would be aspecial price on ‘Renault Assured’ to facilitate the customerswith insurance renewal solutions.
In additionto the comprehensive car check-up facilities along with a host of othervalue-added benefits like special offer on tyres (select brand),severalfun-filled activities will be organized for customers with assured gifts,makingit an exciting and cherishing experience for the customers.All these novelafter-sales, initiatives of Renault are testimonies of providing utmostcustomer satisfaction.
RenaultService Camps have always received an overwhelming response from customersacross India and Renault will continue to build on such customer connectactivities as it expands its footprint in India. Currently, Renault India alsohas a widespread presence of more than 320 sales and 269service facilitiesacross the country with benchmark sales and service quality.
Over the last few years, Renault has focused onestablishing a strong base in India. Together with a strong product offensivestrategy led by KWID and the recently launched stylish SUV, CAPTUR, Renault hasbeen continuously undertaking strategic measures across all key businessdimensions, ranging from product, network expansion, pioneering customeroriented activities and several innovative marketing initiatives to ensureunmatched customer satisfaction.
Renault India has undertaken many first-of-its-kindafter-sales initiatives to offer a seamless brand ownership experience to itscustomers. Theseinclude - Renault SECURE, Renault ASSIST, Workshop on Wheels (WoW), Passion on Wheels (PoW), customerapps and regular customer service camps. Renault India has recently introduced a Category FirstWarranty - 4 years or upto 100,000 KM (whichever is earlier) along with Roadside assistance on Renault KWID. This includes Standard Warranty of 2year/50,000 Km and Extended Warranty of 2 year/50,000 Km.With a strong‘India-centric’ product strategy, Renault has robust plan to keep pacewith evolving customer preferences and welcome more customers into the Renaultfamily, reflecting its long-term commitment to the Indian market.