Tata Tele Business Services emerge key enabler for SMEs to harness digital transformation wave

Bangalore: Tata Tele Business Services (TTBS), India’s leading enterprise connectivity solution provider showcased an array of technology solutions for the SMEs at ‘Do Big Forum’ – its flagship customer programme. The event under the aegis of the theme “Smart Solutions” witnessed participation from over ninety delegates from SME community.

Elaborating on the TTBS initiative, Mr. Kalidas Pai Ks, Vice President, SME Operations said, “With technological disruption happening at a humongous rate, it is necessary for SMEs to leverage technology in order to drive efficiency at an optimum level. As a progressive digital catalyst, we believe in providing the best in class bespoke technological solutions at reasonable costs while addressing the challenges faced SMEs.”

“For instance, our award-winning solution SmartOffice, a cost-effective single box solution, which allows business entities to have access to voice, data, network storage, and apps.  For evolving SMEs and start-ups SmartOffice can prove to be a boon as they don’t need to worry about procuring and deploying connectivity & unified communications equipment. We provide complete stack of hardware that go into creating IP-based integrated communication infrastructure that supports voice, data, and video assorted with enhanced sense-of-cloud; and for that, we don’t charge anything. We only charge for the services, which are routed through this box. Its Pay as you go model make it very affordable, reliable, easy-to-deploy solution that can greatly enable SMEs and start-ups alike”, added Mr Kalidas.

The SME segment is growing rapidly and is fast adopting technology, as businesses realize that technology not only cuts cost but also is an integral part of operations. Technology enables them to reach their customers faster, service them better and to manage the organization more efficiently by connecting offices, partners, and the larger ecosystem for closer collaboration and proactive servicing.

Commenting on the Smart VPN, Mr. Kalidas said – “Fast, secure and dependable connectivity is the top of the digital enterprise agenda to manage a data rich future business. Our Smart VPN solutions will enable SMEs to maximize their growth potential, optimise connectivity costs, enhance their customers’ experience and securely extend reach with instant access to cloud platforms. As SMEs are embracing digital, they are benefitting greatly by adopting cloud-based servers but are struggling to protect their data in transit as well as manage and monitor exactly who accessed these services. With Smart VPN, they can now have easy to use and highly secure interface and diverse selection of location specific servers, which allow for reduced latency, high bandwidth and unobstructed internet access.”

Technology adoption is one of the key challenges for SMEs given the huge CAPEX requirements for setting up Cloud services, voice, cloud storage and data security services.  Solutions offered by Tata Tele Business Services however provide a level playing field to SMEs to compete with big corporates by offering a host of state-of-the-art technology driven services at affordable prices, thereby bridging the digital divide


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