Vistara Celebrates its 10 Millionth Customer
Bengaluru , June 19, 2018: Vistara today flew its 10 millionth customer, successfully crossing yet another milestone in its journey. To mark the landmark achievement, the airline identified Ms. Shuchi Maheshwari as the special customer at Delhi’s Indira Gandhi International Airport, and surprised her with flowers, a memento and a complimentary Business Class upgrade on her flight UK 983 to Mumbai. The airline also presented her a courtesy Club Vistara Gold membership tier. Mr. Vishesh Khanna, Vice President and Head of Sales at Vistara, presented the special, life-size boarding card to Ms. Maheshwari, as other staff and customers joined in the celebration.
Vistaraachieved a remarkable feat of flying over three million customers in just lastsix months. The airline credits this success to its growing popularity asIndia’s finest airline among travellers across the country for theexceptionally seamless travel experience and ‘intuitively thoughtful’ serviceit provides to customers across all touchpoints.
DelightedMs. Maheshwari exclaimed, “I didn’t expect such a special flight when I came tothe airport today! The surprise is overwhelming and I am very happy to be partof Vistara’s celebration; it is undoubtedly the airline I love the most.”
Mr.Sanjiv Kapoor, Chief Strategy & Commercial Officer, Vistara, said, “We’re very excited to haveachieved this milestone in such a short span of time since starting ouroperations in 2015 and with a relatively small fleet of aircraft. It is trulyhumbling to see how much our customers love flying ‘the new feeling’ withVistara, which keeps us focused on our commitment to pushing the envelope andmaking flying an experience one can always look forward to.”
As thehighest-rated Indian airline on SkyTrax and TripAdvisor, and winner of several“Best in Industry” awards, Vistara has consistently raised the bar foroperations and service delivery in the Indian aviation industry. It todayserves 22 destinations with over 800 flights a week and a fleet of 21 aircraft. Recently,Vistara won top honours in TripAdvisor’s Travellers’ Choice Awards for 2018,bagging titles such as ‘Best Airline – India’, ‘Best Regional Airline – Asia’and ‘Travellers’ Choice Winner (Economy Class) – Asia’. Vistara was alsorecently awarded for being the ‘Most Passenger Friendly Airline’, jointly bythe Ministry of Civil Aviation (Govt. of India), Airports Authority of Indiaand Federation of Indian Chambers of Commerce and Industry (FICCI) as well asthe title of ‘Best Airline – Service Standards’ (Domestic Category) by PacificArea Travel Writers Association (PATWA) at ITB Berlin 2018.