23rd May 2022, Bangalore: Motherhood Women & Children’s Hospital has won the recognition for Best use of innovation in Loyalty program at the Zendesk- The Customer fest show 2022 under the Healthcare segment.
The Zendesk Customer fest show honoured and celebrated organisations who have adopted new and innovative customer service technologies and excelled in customer expectations. Under the Best use of Innovation in Loyalty Program category, the contenders were evaluated on three criteria i.e Innovation of Loyalty rewards in the segment, early results of customer adoption to the program and Technology for personalised experience.
Speaking about the award Mr. Vijayarathna Venkatraman, CEO, Motherhood Hospitals said “We are very honoured to receive this prestigious award for Best use of innovation in Loyalty Program. As an organisation that strives to provide excellent care and service to our customers, we have always prioritised adoption of digital technologies. Through this program our focus is to provide a holistic ecosystem to cater not just to the medical care but also to the needs and the wishes for women, expectant mothers and children throughout their care journey with us and beyond. Our goal is to give the best possible services through innovation and technology”
