Sony and TeamViewer Partner to Enhance Remote Management of Professional Displays

Leading remote access technology from TeamViewer now powering Sony BRAVIA Professional Displays for enhanced troubleshooting in business-critical usecases

New Delhi, June 25, 2024 – TeamViewer, a leading global provider of remote connectivity and workplace digitalization solutions, today announced the integration of its technology into Sony BRAVIA Professional Displays. This strategic implementation is designed to improve the maintenance and incident response capabilities of managed commercial displays used in complex environments such as restaurants, shopping malls, and airports. As a result, TeamViewer and Sony customers can improve efficiency and increase sustainability in their daily operations.

The integration allows for highly secure, unattended remote access to BRAVIA Professional Displays, enabling system integrators and service providers to deliver immediate support while minimizing downtime and service costs. Developed in collaboration with Sony, the new integrated solution allows for full display control in both Customer and Pro modes that is critical for service providers. The highly secure remote access capability can be easily deployed via a proprietary Sony application package paired with an always-on functionality to ensure fast and reliable connections.

Alfredo Patron, Executive Vice President Business Development at TeamViewer, said: “This integration confirms TeamViewer’s role as a leading provider of best-in-class remote connectivity solutions, particularly in the digital signage and commercial display sector. Sony’s choice of our solutions for critical remote access underscores our capabilities in security and reliability. We expect that this partnership will enable a significant ecosystem of service providers to further extend the efficiency of their operations and the value they deliver to the end customer.”

Thorsten Prsybyl, Head of European B2B Partnerships at Sony, said: “Sony is very pleased to welcome TeamViewer to our partner network. TeamViewer is an indispensable partner to be able to support our customers with a powerful, yet universal monitoring and control solution. We will now be able to better serve our large number of customers and meet the high standards they expect from Sony.”

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